CAREER OUTCOMES

- can be able to get a job in fine dining restaurant and star category hotel
- can be able to get a job in a cruise and in an airlines.
-  Can be able to become an entrepreneur and can establish own business.
-  Can become a hospitality professional in the industry or can be a consultant of service department.
-  Can be able to be a trainer in the educational sector.
-  Can get the job easily around the globe.
- Able to handle the banquet operation.

waiter or waitress works in a bar, restaurant, hotel or for a catering company taking customers' orders, carrying the meal from the kitchen to the table. They may work in a specialised area such as silver service or wine service.

Waiter/waitress duties and responsibilities

Waiters/waitresses are responsible for coordinating customers’ food and beverage orders with kitchen and bartending staff. Some of their common daily duties include:

  • Taking orders from customers
  • Answering questions about menu items, food sensitivities and food substitutions
  • Giving customers suggestions for food and drinks and telling them about any special menu items
  • Serving nonalcoholic beverages and delivering food and alcoholic beverages to customers
  • Communicating with customers to ensure satisfaction and resolve any complaints
  • Processing customer payments
  • Removing dirty dishes from tables to avoid clutter while customers are eating
  • Cleaning tables after customers have finished their meals

Waiter/Waitress skills and qualifications

A successful Waiter/waitress candidate needs various skills and qualifications to perform their required job duties, including the following:

  • Effective communication and active listening skills for conversing with guests
  • Knowledge of federal, state and local laws dealing with the consumption of alcohol
  • Impeccable customer service skills and social perceptiveness
  • Ability to evaluate customer satisfaction and responsiveness
  • Oriented toward serving others and helping customers
  • Accountability in processing customer payments
  • Physical stamina to stand for long periods of time
  • Strong time management and organizational skills

Duration: 1.5 Month
Training Cost: 9,000

Facility: CTEVT Affiliated Certificate, Book, Dress, Internship andJob Placement available as a free of cost

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